Pacific Life Responsible Disclosure Policy

At Pacific Life, we understand the importance of cybersecurity and value the contributions of the security community at large. The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data.  If you believe you’ve found a security issue in one of our applications or services, please send it to us online here.

Please note that this should not be construed as encouragement or permission to perform any of the following activities:

  • Hack, penetrate, or otherwise attempt to gain unauthorized access to Pacific Life applications, systems, or data in violation of applicable law;
  • Download, copy, disclose or use any proprietary or confidential Pacific Life data, including customer data; and
  • Adversely impact Pacific Life or the operation of Pacific Life applications or systems.

Pacific Life does not waive any rights or claims with respect to such activities.

For additional information regarding this policy, please email

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