Disaster Relief

Arkansas

On March 31, 2023, the below counties in Arkansas were impacted by severe storms and tornados causing some Arkansans to suffer significant losses. In light of an Arkansas Insurance Department communication, Pacific Life will extend our normal grace period for premiums due during the below effective period upon the request of those affected. Impacted policyowners should notify us either in writing or by calling and should indicate that his/her payment was delayed because of this disaster.

Effective period: March 31, 2023 - May 30, 2023

Designated counties: Cross, Lonoke, and Pulaski counties

Policyowners impacted by the disaster and are experiencing hardship related to the disaster should contact Pacific Life for assistance.

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.
Indiana

At the end of March, severe storms and tornadoes impacted certain Indiana counties listed below causing residents in Indiana to suffer significant losses in the storm areas. In light of an Indiana Department of Insurance communication, Pacific Life will provide accommodations for certain impacted policyholders.

Effective period: March 30, 2023 – June 3, 2023

Designated counties: Allen, Benton, Cass, Clinton, Howard, Johnson, Morgan, Owen, Sullivan, White, and case-by-case for unnamed counties

Policyowners impacted by the disaster and are experiencing hardship related to the disaster should contact Pacific Life for assistance.

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.
Mississippi

In March, Mississippi was impacted by severe thunderstorms spawning high straight-line winds and tornados, causing residents in Mississippi to suffer significant losses. In light of a Mississippi Department of Insurance communication, Pacific Life will extend our normal grace period for premiums due during the below effective period upon the request of those affected:

  • Effective period March 24, 2023 – June 21, 2023

Policyowners impacted by the disaster and are experiencing hardship related to the disaster should contact Pacific Life for assistance.

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.
Tennessee

At the end of March, devastating tornadoes impacted the state of Tennessee, resulting in the destruction of property, the displacement of many Tennesseans, and even the loss of life. In light of a Tennessee Department of Insurance communication, Pacific Life will provide accommodations for certain impacted policyowners.

Effective period: March 31, 2023 – May 31, 2023

Designated Areas: Entire state

Policyowners impacted by the disaster and are experiencing hardship related to the disaster should contact Pacific Life for assistance.

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.

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