Disaster Relief


Sevier County experienced severe wildfires that spanned more than 3,400 acres causing some Tennesseans to suffer significant losses. Given a bulletin issued in Tennessee, some Pacific Life policyowners may have been impacted and may be affected by the below provisions:

  • Effective period April 20, 2022 – June 20, 2022
  • Pacific Life will reinstate policies and extend the Grace Period End date (GPE) by at least 60 days to pay premiums due to continue coverage during the effective period.
  • Consideration will be given to individuals impacted by the disaster and are experiencing hardship related to the disaster.
  • Policyowners should contact Pacific Life for assistance. 

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.

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