Disaster Relief

Alaska

In September, the west coast of Alaska was impacted by severe weather conditions from Typhoon Merbok. Given a bulletin issued by the Division of Insurance in Alaska, some Pacific Life policyowners may have been impacted and may be affected by the below provisions:

  • Effective period September 17, 2022 – October 17, 2022
  • Pacific Life will reinstate policies and extend the Grace Period End date (GPE) by 30 days to accept premiums due in order to continue coverage during the effective period.
  • Consideration will be given to individuals impacted by the disaster and are experiencing hardship related to the disaster.
  • Policyowners should contact Pacific Life for assistance. 

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.

For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.

Florida

In September, Florida was impacted by severe weather conditions from Hurricane Ian. Given a bulletin issued by the Office of Insurance Regulation in Florida, some Pacific Life policyowners may have been impacted and may be affected by the below provisions:

  • Effective period September 18, 2022 – November 28, 2022
  • Pacific Life will reinstate policies and extend the Grace Period End date (GPE) by 60 days to accept premiums due in order to continue coverage during the effective period.
  • Consideration will be given to individuals impacted by the disaster and are experiencing hardship related to the disaster.
  • Policyowners should contact Pacific Life for assistance. 

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.

For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.

Indiana

In September, severe flooding impacted certain Indiana counties listed below causing residents in Southern Indiana to suffer significant losses. In light of an Indiana Department of Insurance communication, Pacific Life will provide accommodations for certain impacted policyholders:

  • Effective period September 2, 2022 – December 16, 2022
  • Designated Counties: Jefferson, Ohio, Switzerland, and case-by-case for unnamed counties
  • Pacific Life will reinstate policies and extend the Grace Period End date (GPE) by 60 days to accept premiums due in order to continue coverage during the effective period.

Consideration will be given to other policyholders that may have been impacted by the disaster and are experiencing hardship related to the disaster. Policyholders should contact Pacific Life for assistance.

Our customer service representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0193 from 9:00 AM – 8:00 PM ET.
  • For all other Pacific Life policies, please call 800-347-7787 from 5:00 AM – 5:00 PM PT.

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