Susan Ghalili
Senior Vice President and Chief Underwriter
Life Insurance Division
Pacific Life Insurance Company

EDUCATION
National University
  B.A., English

BUSINESS HISTORY
Ms. Ghalili is senior vice president and chief underwriter of the Life Insurance business, where she leads underwriting, customer journey initiatives, and driving leading-edge strategies and innovation.

Prior to joining Pacific Life in 2022, Ms. Ghalili was with John Hancock Financial where she served in senior underwriting roles throughout her 24-year career, most recently as vice president of underwriting transformation and chief underwriter responsible for managing all aspects of the underwriting operations and risk management including management of impacts to mortality and morbidity results. She was also responsible for executing ongoing research and development strategies and innovation to further position the organization’s underwriting as an industry leader. Ms. Ghalili previously spent 17 years at Sun Life Canada, U.S. division.

GENERAL
Fellow of the Academy of Life Underwriting (FALU)
Fellow of Life Management (FLMI)
Chartered Life Underwriter (CLU)
Member of the ACLI Risk Committee
Served on the Medical Information Bureau Advisory Committee

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