We believe the key to living the Pacific Life is in living out our core values each and every day. Passionately. Deliberately. These are the values that bring us together:


We recognize our mission of helping clients achieve financial security can only be accomplished through our people. We invest in developing the talents and expertise of our employees and foster a work environment that is challenging, inclusive, collaborative, and results-oriented.


We hold ourselves accountable by honoring our commitments, taking personal responsibility for our actions, and focusing on solutions.

Customer Focus

We meet the needs of our clients by developing carefully designed products, services, and solutions, and treat each request from customers as an opportunity to meet or exceed their expectations.


We do the right thing in all aspects of our business, demonstrating honesty, fairness, and respect.


Financial Success

We believe financial strength is essential to fulfilling the needs of our clients. We manage our businesses with a long-term view, focusing on consistent growth, profitability, and effective capital management.


We actively seek out opportunities for new products, services, and creative solutions. We believe that innovation requires rigorous analysis, open-mindedness, and a clear understanding of the needs of our clients.


We are active in our communities through involvement, volunteerism, and charitable giving.


Pacific Life has been modernizing, digitizing, and expanding our ways of working to provide employees a workplace that works best for them. Workplace+ gives us the freedom and agility to balance the needs of our employees, achieve business goals, maintain team engagement, and provide a world-class customer experience.

Our Approach

We believe our Workplace+ culture is built on trust, communication, collaboration, and connection. We empower employees with the right policies, tools, and processes to make tomorrow better than today.

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