Melanie, Senior Business Services Specialist

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- Annuities Pacific Life offers a variety of annuities designed to help grow, protect, and manage retirement savings turning it into steady, reliable lifetime income based on your personal preferences and goals.
- Life Insurance Life insurance is most commonly used to help protect your family from any financial effects of your and/or your spouse's death. Protect your family's financial well-being with life insurance, which can pay a death benefit to help replace a lifetime of your loved one's lost earning potential.
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- About Us Whether you’re protecting your loved ones or growing your assets, you’re highly invested in your financial future. And so are we. When you purchase life and retirement insurance, you’re buying a promise. A promise that today, tomorrow or ten years from now, we’ll be there. For more than 150 years, we’ve fulfilled that promise. Our clients trust Pacific Life to protect what matters most to them—their families, their businesses, their futures.

A Day in the Life: Melanie

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Melanie started at Pacific Life in 2019 as a Business Services Specialist and has followed a career path to her current role as Senior Business Services Specialist II.

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Tell us about your career path and how you got to where you are today.

I joined Pacific Life in 2019 as a Business Services Specialist. Then, I was promoted to Senior Business Service Specialist and later to Senior Business Services Specialist II. I got to my position today with hard work, focus, dedication, and strong attention to detail. I’m also considered a leader and a person that my peers can come to with questions and ideas.

What are the biggest challenges of your role today?

In my role as a Senior Business Services Specialist, I have been given the opportunity to assist with projects and initiatives that help Pacific Life and my department become more efficient with processing our daily business. Being a part of these projects has made me really look at our daily work to find effective ways to change processes that been around for years and think of new ways to do our daily work.

How has Pacific Life supported your career growth and development?

Pacific Life is a huge supporter of personal development and career growth. From Day One, each of my past and present supervisors have made career growth and development a top priority. Pacific Life gives all its employees the opportunity to grow and develop themselves with tools like LinkedIn Learning and does an awesome job with feedback and coaching.

What do you do when you’re not working?

When I’m not working, I am crafting, relaxing at the lake, taking my dog on walks, and hanging out taking time for myself at home. Pacific Life does a great job of ensuring that all employees have a great work life balance. We’re provided with vacation days, personal days and additional time off because Pacific Life really values us.

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