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Important Notice - California Disaster Relief

During the month of October, the counties of Butte, Lake, Mendocino, Napa, Nevada, Orange, Solano, Sonoma and Yuba have experienced major losses due to wildfires throughout the state of California. Given the State of Emergency declared in these counties, some Pacific Life policyowners may have been impacted by these fires.

Pacific Life will offer an extended grace period until at least November 12, 2017 for Californians who reside in the above counties that have had their ability to act or respond to pay premium in a timely manner affected by the disaster. Additional accommodations may be available on a case-by-case basis.

Our Customer Service Representatives are available to assist you.

  • For Pacific Life policies that have policy numbers beginning with “2L”, please call 844-276-0191 from 9:00AM-8:00PM ET.
  • For all other Pacific Life policies, please call 800-374-7787 from 5:00AM-5:00PM PT.