Impersonation Mode
Help

This section will assist you with using our website by providing tips and links to sources of information on navigation, software, a site map, questions, signing in, and contacting either Pacific Life or Pacific Life & Annuity. Please review and click the appropriate links for further assistance.

Navigational Tips
If you need help with navigating menus or understanding page structure, please refer to our Navigation Tips page which has screenshots along with explanantions of our navigational and page elements.

Software Support
Since this website was redesigned to support all current browsers and requires some standard plug-in's, if you need to download or update these programs, please refer to our Software Support page for links and explanations.

Site Map
If you need to access a particular page or section, please refer to our Site Map which links to all main sections and pages.

Privacy Policies and Social Media
Information about our policies on protecting your privacy and guidelines for our social media sites.

 

Client Account Sign-In
If you want to log-in to your personal account, please select the type of account you wish to access:


Financial Professional Account Sign-In
If you are a Financial Professional and need to log-in, please select the appropriate link to access the portal for:


Contact Us
If you wish to contact us, you can:

  • See our Contact Us page, which has specific mailing and telephone information, as well as detailed directions to each of our corporate buildings.
  • Send us an email via our Contact Form.
  • Call us at one of the following main telephone numbers:

    Phone Numbers     
    Pacific Life Insurance Company    
 

  Corporate Offices 
  (800) 800-7646
  8 a.m. - 5 p.m. M-F
  Pacific Time

   Annuity & Mutual Fund
   Customer Service
   (800) 722-4448
   6 a.m. - 5 p.m. M-F
   Pacific Time

  Life Insurance
  Customer Service  
  (800) 347-7787
  5 a.m. - 5 p.m. M-F
  Pacific Time

 
    Pacific Life & Annuity Company    
 

  Corporate Office 
  (800) 800-7646
  8 a.m. - 5 p.m. M-F
  Pacific Time

   Variable Annuity 
   Customer Service
   (800) 748-6907
   6 a.m. - 5 p.m. M-F
   Pacific Time

  Life Insurance
  Customer Service  
  (800) 595-6997
  5 a.m. - 5 p.m. M-F
  Pacific Time