Impersonation Mode
About Pacific Life

Dawn M. Trautman
Senior Vice President, IT and Strategic Planning
Life Insurance Division
Pacific Life Insurance Company

Education
Penn State University
  B.S., management science, 1987
Lehigh University
  M.B.A., 1996

Business History
Ms. Trautman joined Pacific Life as a program manager in 2001, overseeing the new business improvement program and the merger of the two primary go-to-market distribution channels.  In 2003, she was promoted to director and then in 2004, was promoted to assistant vice president, Sales and Marketing Operations.  She launched the first field productivity program across 22 regional offices and facilitated efficiency initiatives across the Life Insurance Division’s distribution channels.

In October 2006, Ms. Trautman was promoted to vice president and in April 2010, was promoted to senior vice president. She will continue to be responsible for the Life Insurance Division’s IT, sales and marketing operations, program and project management, case design, and strategic planning functions.  As senior vice president, she will have an increased leadership role in all major initiatives and decisions for the Life Insurance Division.  

Ms. Trautman began her career with Prudential Insurance Company in 1987 and held various positions in the IT and marketing research departments.  Her responsibilities included managing policy administration, member services, and direct marketing information systems for a large group health insurance account.  After nine years, Ms. Trautman assisted with the transition of the group health insurance systems to the Hartford Insurance Group.  In 1997, Ms Trautman joined the consulting firm, Accenture, managing large systems integration and business improvement projects at New York Life and Pacific Life.

General
Center for Research on Information Technology and Organizations (CRITO) at UC Irvine, member
Schreyer Honors College - Penn State, advisory board