“Pacific Life is successful because of the fantastic leadership team that expect integrity, admires and rewards excellence, and truly cares about employees. It’s a great place to work. There is no other culture like it, in terms of maintaining a wholesome, dynamic and quality work environment that is coupled with a charitable spirit.”
– Kelly H., Director of Quality Assurance & Technology Services
Pacific Life has a passion and commitment to service excellence. Every employee is part of building and delivering on this commitment to our customers. Working at Pacific Life offers an opportunity to be part of a team who truly cares about the people we work with and the clients and customers we serve.
At Pacific Life, we believe a company is only as good as the people who stand behind it. This is why we choose to do business through the industry’s most professional sales organizations and why we focus on attracting and retaining top talent. Our employees are passionate about our business and believe in what we do. This translates into the exceptional service that has helped us deliver security and peace of mind to millions of customers for more than 140 years. Our philosophy is simple: when you are backed by excellence you deliver excellence.
At Pacific Life, we conduct business with the highest standards of integrity, and as a mutual company with no publicly traded stock, we make decisions based on what is best for our policyholders, unhindered by a need to maximize returns for shareholders.
We are guided by our code of business conduct program called It’s My Responsibility, which holds every employee accountable for complying with the laws and regulations applicable to individual job responsibilities.
We are committed to giving back to the communities in which our employees live and work. We hold an annual United Way fundraising campaign, a tradition going strong for more than 50 years. Many employees are also actively involved in our Good Guys program, a volunteer program that provides both individual and group opportunities. The Pacific Life Foundation has donated more than $60 million in grants, including contributions to a significant number of organizations whose collective mission is to improve and protect our marine environment. The foundation also matches all employee contributions dollar-for-dollar made to eligible nonprofits up the annual maximum.
Pacific Life is committed to providing a comfortable and open work environment where all employees can equally thrive. Having openness and true collaboration throughout our company means being available and having open minds and open doors. Our employees are encouraged to listen and to share their thoughts openly. We believe this is essential to moving our organization forward.
Our dedicated employees are committed to delivering security and peace of mind to our customers, and we believe they deserve the same in return. In addition to competitive and comprehensive benefits and retirement programs, Pacific Life offers dozens of company-sponsored programs and perks. These include:
- Employee cafes with significant savings for healthy dining options
- Training and development opportunities
- Tuition reimbursement
- Rideshare programs
- Sports teams
- Annual events and department outings
- Employee discounts