Pacific Life will never ask you for any type of personal information by email.
Pacific Life values your privacy. That is why we do not request personal information via email.
If you receive an email that appears to be from Pacific Life, and the message asks you for personal information such as your social security number, account or policy number, personal identification number, or other sensitive information, DO NOT RESPOND to the email. It is not from Pacific Life. It is a hoax designed to deceive you into sharing personal information with identity thieves.
This type of email fraud targets customers of reputable companies and is being used with great frequency by scam artists. Typically, the email warns you of some problem with an account or promotes a special offer and directs you to a website that appears to belong to a legitimate company. In fact, the website is fake and any information you provide may be used fraudulently.
Privacy Safety Tips:
- Be suspicious of any email that asks for personal information, requests your authentication, or indicates a problem with your Pacific Life account.
- Be aware that legitimate companies do not ask customers to verify personal information by sending email or pop-up ads.
- Never respond to an email asking for your credit card information.
- Avoid sending personal and financial information by email.
- Never click on a link in an email if you are unsure of its origins, especially if the email asks for personal financial information.
- If you receive a questionable email that contains Pacific Life’s name or logo, do not reply by email and do not click on any links. Call the Pacific Life Information Security Office at 877-777-4316.