Help

This section will assist you with using Pacific Life's website by providing links to tips and sources of information on navigation, software, site map, questions, and policies that will assist you in using our website. Please review and click the appropriate links for further assistance.

Navigational Tips
If you need help with navigating menus or understanding page structure, please refer to our Navigation Tips page which has screenshots along with explanantions of our navigational and page elements.

Software Support
Since this website was redesigned to support all current browsers and requires some standard plug-in's, if you need to download or update these programs, please refer to our Software Support page for links and explanations.

Site Map
If you need to access a particular page or section, please refer to our Site Map which links to all main sections and pages.

FAQ's
If you have questions, please refer to our Frequently Asked Questions (FAQ's) page which provides answers to common questions.


Client Account Sign-In
If you want to log-in to your personal account, please select the type of account you wish to access:

• Annuities 
• Life Insurance 
• Mutual Funds
• Pacific Life Keystone Program 
  • Plan Participants
  • Plan Sponsors

Financial Professional Account Sign-In
If you are a Financial Professional and need to log-in, please select the appropriate link to access the portal for:

• Annuities 
• Life Insurance
• Mutual Funds

Contact Us
If you wish to contact us, you can:

• See our Contact Us page, which has specific mailing and telephone information, as well as detailed directions to each of our corporate buildings.
• Send us an email via our Contact Form.
• Call us at one of the following main telephone numbers: